Privacy · updated June 2026
Privacy policy
Who we are
Newgen Estates Ltd is a guaranteed rent company registered in England & Wales (company no. 14710612), at Suite 3, Metloc Business Centre, 37 Victoria Road, Romford RM1 2LH. We are the data controller and are registered with the ICO (no. ZC133694).
What we collect
Information you give us — name, email, phone and property details — when you complete a form, request a quote, or contact us by phone, email or WhatsApp. We may also collect limited technical data (such as IP address and pages visited) through standard analytics.
How we use it
To respond to your enquiry, provide our services, prepare valuations and quotes, manage tenancies, meet legal and regulatory obligations and — where you agree — keep you updated. We do not sell your data.
Lawful basis
Consent, performance of a contract, our legitimate interests in running our business, and compliance with legal obligations.
Sharing
Only where needed to deliver our services — e.g. referencing providers, contractors, deposit schemes — or where required by law. Third parties must keep your data secure.
How long we keep it
Only as long as necessary for the purpose collected, including legal, accounting or regulatory requirements.
Your rights
You can access, correct, delete or restrict use of your data, object to processing and request portability. You can complain to the Information Commissioner's Office at ico.org.uk.
Contact
info@newgenestates.co.uk · 020 8144 1003